← Back to Home
Help Center

Frequently Asked Questions

Everything you need to know about Covexa Notes

πŸ”Œ API
πŸ”‘

How do I get an API key?

β†’

Register and login to your dashboard.

πŸ”Œ API
πŸ“Š

What is the daily API limit?

β†’

Currently 10 requests per day.

πŸ”Œ API
⚠️

What happens if I exceed the limit?

β†’

You will receive a "Daily limit exceeded" error.

πŸ”Œ API
πŸ’Έ

Is the API free?

β†’

Yes, currently free to use.

⏳

How long can I access purchased notes?

β†’

Purchased notes are available for 7 days from the date of purchase. After that, the download link and access expire. Please download within this period.

πŸ“₯

How to download notes?

β†’

Login β†’ Home β†’ Download button. Payment required for paid notes.

πŸ’°

Payment failed but money deducted?

β†’

Refresh & retry. If issue persists, contact Support page.

↩️

Refund policy?

β†’

No refunds. Digital content is non-refundable once purchased.

πŸ“š

Where are my purchased notes?

β†’

Check "My Notes" section after login. All purchases appear there.

πŸ“„

PDF not opening?

β†’

Check internet connection or try different browser (Chrome/Firefox).

πŸ—‘οΈ

How to delete account?

β†’

Go to Delete User page after login. Permanent removal.

πŸ“§

Multiple accounts with same email?

β†’

Not allowed. One email = one account only.

πŸ”‘

Forgot password?

β†’

Use "Forgot Password" link on login page to reset.

♾️

Lifetime access?

β†’

Yes, while platform remains active. No expiry. (Paid notes have 7-day download window).

AI + Human Reviewed
πŸ€–

How are notes created?

β†’

We use technology to ensure students receive accurate notes. Content is prepared with AI assistance, then reviewed by our team for quality. This helps us provide free, high-quality notes.

πŸ“ž

How to contact support?

β†’

Use Support page on website or email below. 24/7 available.

🎯 Referral
πŸ‘₯

How does the referral program work?

β†’

Invite friends using your referral link. When they join and meet all conditions, you earn β‚Ή50 per referral.

🎯 Referral
βœ…

What are the eligibility conditions?

β†’

Your referred friend must: verify email, accept terms, have 3+ day old account, and purchase a note worth β‚Ή19 or more.

🎯 Referral
πŸ’΅

How do I receive my referral payout?

β†’

Add your UPI ID in the Referral page. Admin will process payment within 24-48 hours after eligibility.

🎯 Referral
πŸ”—

How to get my referral link?

β†’

Go to Refer & Earn page, set your UPI ID, and your unique referral code will be generated.

πŸ“§

Still have questions?

⏱️ 24/7 Support · Reply within 24-48 hours
⚑ 24/7 Available
βœ… Quick Reply